1. Introduction
This Privacy Policy explains how Transfree Co., Ltd (“we”, “us”, “our”), a company registered in England and Wales, handles information in connection with freetranslations.org (the “Service”) and the language tools available on it.
The Service has been built around a simple principle: useful translation tools should not require visitors to hand over personal information. Most users will be able to use the entire platform without ever submitting anything that identifies them personally.
2. What we do not do
Before describing what is processed, it is worth being explicit about what is not:
- No account, registration, or sign-in is required for any feature.
- The text you translate, the audio you record for voice translation, and the text you submit for speech synthesis are not stored on our servers after the request has been processed.
- We do not sell, rent, or trade personal information.
- We do not build user profiles for our own advertising purposes.
- We do not place fingerprinting scripts or session replay tools on the Service.
3. Information processed when you use the tools
When you submit text, audio, or speech requests, the content is forwarded to the underlying translation or speech engine only for the duration of the request, and the response is returned to your browser. The content is not retained on our servers afterward.
The voice translator records audio only after you grant explicit microphone permission through your browser. Permission can be revoked at any time through your browser settings.
4. Information you provide directly
If you contact us through the contact form, the information you submit (name, email address, message, and any optional attachment) is used solely to respond to your inquiry. Contact form submissions are not added to any mailing list and are not used for marketing.
5. Automatically collected technical information
Our hosting and content delivery infrastructure automatically records standard request information when pages are loaded, including the IP address, browser user agent, the page requested, and a timestamp. These records support security, abuse prevention, and basic operational diagnostics. They are not combined with the content of translations.
6. Third-party services
To deliver the Service, we rely on a small number of established third-party providers covering translation processing, speech recognition and synthesis, content delivery, analytics, and the advertising that supports the platform. Each provider operates under its own privacy policy. Where these providers transfer personal data across borders, they do so under their standard contractual safeguards.
7. Cookies
The Service uses cookies for essential functionality, audience analytics, and advertising. Details about the categories of cookies in use, their purposes, and the controls available to you are set out in our Cookie Policy. In regulated jurisdictions, non-essential cookies are only set after consent through the banner displayed on first visit.
8. Advertising
Advertising on the Service is delivered through an industry advertising network. Ads are clearly distinguishable from the platform’s own content. In regulated regions, ad serving is gated through a consent management framework, and personalization can be reviewed and adjusted through your browser’s privacy settings.
9. Your rights
Depending on your location, you have the right to access, correct, or request the deletion of personal data we hold about you, to object to or restrict specific processing, and to lodge a complaint with a data protection authority. Because the Service does not maintain user accounts or store translation content, the practical scope of these requests is limited to correspondence you have sent us and to identifiers associated with your browser. To exercise any right, please contact us through the contact form.
10. Children
The Service is not directed at children under 13 (or under 16 in jurisdictions where that is the applicable threshold). We do not knowingly collect personal information from children. If you become aware that a child has provided personal information to us, please contact us.
11. Changes to this policy
We may update this Privacy Policy from time to time. Substantive changes will be reflected in the “Last updated” date at the top of this page. Continued use of the Service after an update constitutes acceptance of the revised policy.
12. Contact
For any question concerning this Privacy Policy or the processing of your personal data, please reach out through our contact form. Messages are read by a member of our team, and most inquiries receive a response within one business day.